Your shopping cart is empty.

Simply Earth Free Shipping

Free Shipping:

  • Shipping is free on orders over $29 to anywhere in the USA!  *Includes 50 states and U.S. territories.
  • $4.95 shipping on orders under $29
  • All orders will arrive within 2-5 days.

Returns:

If you don’t love what you purchased from Simply Earth, feel free to contact us within 365 days for a full refund or a fix for your unsatisfactory purchase. To request a refund or replacement just contact us with your order info.

  1. Contact Simply Earth Customer Service by phone or email at (866)-330-8165 or hello@simplyearth.com.

*When you contact us, please include:

  1. Your first and last name
  2. Your order number or a copy of your digital receipt
  3. The name of the product you intend to return or replace
  4. Why you aren’t entirely happy with your purchase:
    1. The wrong item was received
    2. The item arrived damaged
    3. I no longer want this item or it wasn’t what I expected.
    4. Other
  5. If you choose to email us, please include a photo of the item. If the item is damaged, please make sure the damage is visible in the photo.

From here, we will work with you to find the best solution for your situation.


Will I have to pay for return shipping?

If together we decide return shipping is necessary to fix the problem, you won’t have to worry about shipping costs! Return shipping is prepaid for by Simply Earth upon your return shipping label request.


How much time will it take to process my refund?

A full refund will be issued back onto the credit card you used to purchase the items immediately. Please allow 2-10 days for processing.


How can I return an item I received as a gift?

Contact Simply Earth Customer Service by phone or email at (866)-330-8165 or hello@simplyearth.com. Please include your first and last name, email address, phone number, and that you’re seeking a return for a gift.


From here, we will work with you to find the best solution for your situation.